Terms Of Service

 

 

Acceptable Conduct:

You are responsible for the actions of your account and any data that is created, stored, displayed by, or transmitted by your account while using our services. You will not engage in any activity that interferes with or disrupts any of the available services.

Prohibited Usage:
Spam and Unsolicited Bulk Email (UBE):
Kimeralive.com has a zero tolerance policy on spam, Junk E-mail or UBE. Spam, Junk-mail and UBE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested the message.


Access to Other Computers or Networks without Authorization:
Attempting unauthorized and/or illegal access of computers, networks and/or accounts not belonging to party seeking access. Any act which interferes with the services of another user or network. Any act relating to the circumvention of security measures. 


Other Activities viewed as Illegal or Harmful:
Customers are responsible for the contents of network traffic exiting their instances. Any usage that prompts the receipt of abuse complaints pertaining to violation of United States and/or international copyright law must be promptly discontinued to avoid service cancellation for violation of these terms.

 

Uptime Guarantee:

Kimeralive.com Cloud Instances have a 99.9% uptime guarantee from the Data Centres' on hardware and on network connectivity.

Support Boundaries:

Kimeralive.com provides 24 x 7 support to our subscribers via our Service Request System. Kimeralive.com provides support related to your instance or instances functionality, it does not offer technical support for application specific issues such as application configuration, application programming, or any other such issue.

Account Cancellation or Suspension:

Kimeralive.com reserves the right to suspend network access to any customer if, in the judgment of the administrators, the Subscribers' instance is the source or target of a violation of any of the other terms of service or for any other reason which Kimeralive.com chooses, reserving the right to terminate service without notice for continued and repeated violations of the terms of service. If inappropriate activity is detected, all instances of the subscriber in question may be deactivated until an investigation is complete.

 

You may cancel the service at any time via the Paypal website using the link below:
URL: https://www.paypal.com/uk/webapps/helpcenter/helphub/article/?solutionId=FAQ2145&topicID=SUBSCRIPTIONS_AND_BILLING_AGREEMENTS_HELPHUB&m=TCI
Services will be canceled promptly at the end of the billing cycle.


Network:

If Kimeralive.com provides an Internet Protocol to a Subscriber, the right to use that Internet Protocol address shall belong only to Kimeralive.com, the Subscriber shall have no right to use that Internet Protocol address except as permitted by Kimeralive.com in its sole discretion in connection with the Services, during the term of this Agreement. The use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses when the protocol supports name-based virtual hosts. What this means to you is that you MUST use name-based hosting where possible.


Limitation of Liability:

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of Kimeralive.com and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that Kimeralive.com shall not be liable for any damages arising from such causes beyond its direct and exclusive control. Subscriber further acknowledges that Kimeralive.com's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall Kimeralive.com be liable for any special or consequential damages, loss or injury nor is it responsible for any damages your business may suffer. Kimeralive.com does not make implied or written warranties for any of our services, this includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Kimeralive.com.

 

Disclosure to Law Enforcement:

The Terms of Service specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that Kimeralive.com may disclose any and all subscriber information including assigned IP numbers, instante use, etc. to any court who sends us a valid Court Order, without further consent or notification to the Subscriber. In addition, Kimeralive.com shall have the right to terminate all service set forth in this Agreement.

Warranty Disclaimer:

You agree that your use of Kimeralive.com services shall be at your sole risk. All services provided are available as is, without warranty.