Service Level Agreement ULTRA

Features:

- Cloud Monitoring

- Kernel Upgrades

- Service Updates

- Patch Management

- Performance Analysis

- Firewall Setup
- Security Audit

- Anti-Spam Protection

- Service Request System

- Log Analysis
- Max Response Time - 8 Hours

- Services Optimization

- Managed Backup

- Database Performance Tuning

- Capacity Analysis & Forecasting

- Threat Management
- Troubleshooting & Root Cause Analysis

- Skype Business Support